Facts

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Returns

We do not accept returns of any kind for customer safety.  If you receive the wrong product as a result of our error, we will correct our error by sending you the items you ordered at no additional cost. 

 

If you have received the wrong product as a result of our error please contact Customer Service as soon as possible.  Customer Service must be informed of the error within 30 days from when the order was shipped, to receive replacement merchandise.  Do not discard incorrect merchandise until you have received a confirmation number from Customer Service.

 

AQuegel Customer Service:

customerservice@aquegel.com

Phone:  303-659-8871

Fax:  303-659-1263

 

 

Sales Tax

For orders shipped within the state of Colorado please include 4.4% sales tax.

 

 

Privacy Statement

AQuegel Cosmetics does not trade, rent or sell your information to other merchants or individuals.  Your personal information is only used to assure that you receive the merchandise that you have ordered.  We use this information for order conformation and to inform you of your order status. 

 

You may opt to have us send you information about new products or promotions by email on the order form.   You may also email our sales department at any time to have your email removed from our mailing list: sales@aquegel.com .

 

We will never use the phone numbers provided to elicit sales.  All sales offers will be made via email, and only to those customers that have requested such correspondence. 

 

 

Secure Shopping

Shopping at AQuegel.com is safe and secure.  Your order information including your mailing address and credit card information is encrypted using 128-bit SSL (secure socket layer encryption) technology and sent to our secure transaction server. The server sends the data to the appropriate card issuer's bank, using a secure, proprietary connection ensuring the accuracy and security of the customer information.

 

 

 

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